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6 Time-Saving Tasks to Delegate to a Virtual Assistant in Your Small Business

From the strategic insights of CEOs to the operational wisdom of COOs, we've gathered six expert opinions on the best small business tasks to outsource to a virtual assistant. Discover why tasks ranging from online research to complete paperwork management can transform your business efficiency.

  • Online Research Tasks

  • Email and Scheduling

  • Market Research 

  • Client Correspondence

  • Product Descriptions

  • Complete Paperwork Management

Online Research Tasks

In my experience, research is one of the most effective tasks to delegate. This could be research for blog posts and social content, or exploring new opportunities and partnerships. 

There is an abundance of information online; yet, it can be extremely time-consuming to unearth, collate, notarize, and digest the important points you need. When you consider that these hours can be better spent on income-generating project work or client relations, then delegation seems a straightforward choice.

Ryan Stone, Founder and Creative Director, Lambda Films

Email and Scheduling

One of the best tasks to delegate to a virtual assistant for a small business is managing emails and scheduling. These are time-consuming tasks that, while important, can significantly detract from focusing on core business activities. 

A skilled VA can efficiently organize emails, prioritize responses, manage spam, and schedule appointments, ensuring that the business owner can focus on strategic decisions and business growth without getting bogged down in administrative details.

Market Research

Handling research activities is a vital task I delegate to my virtual assistant. As the CEO of a tech company, it's key that I stay updated on new market trends, competitors, potential partnerships, or any relevant industry news. However, delving into this ocean of information can be time-consuming. 

A virtual assistant comes in handy here, cutting through the information maze and bringing me distilled, actionable insights. This not only keeps me abreast of industry shifts but also saves precious time, leaving me free to steer the company's strategic direction.

Abid Salahi, Co-Founder and CEO, FinlyWealth

Client Correspondence 

One of the best tasks to delegate to a virtual assistant for a small business, particularly in a service-intensive industry like private jet chartering, is managing customer inquiries and correspondence. 

Delegating this task is beneficial because it ensures prompt and professional responses to clients, a crucial aspect of customer service. Virtual assistants can handle emails, schedule appointments, and provide basic information, allowing the business owner to focus on more strategic tasks, such as business development and operations management. 

This not only improves efficiency but also elevates the client experience, as inquiries are addressed quickly and effectively. In a high-touch service industry, maintaining consistent and high-quality client interactions is key, and a virtual assistant can play a significant role in achieving this.

Fahd Khan, Director of Marketing and Technology, JetLevel Aviation

Product Descriptions

Using a virtual assistant for our product descriptions has been a huge time-saver. We give our virtual assistant the main points about a product and then they write a wonderful 200+ word description using that information. 

Previously, two to three hours of each day were consumed by our writing descriptions. Now, we can pay a virtual assistant to handle that work, which allows us to focus on areas of our business that we are best at.

Jeff Michael, Ecommerce Business Owner, Supplement Warehouse

Complete Paperwork Management

Completely managing paperwork—I'm not talking about someone who can just file and store them. It's best to have an assistant who serves as a librarian of the business files, commits key details to memory, and can send any requested document almost immediately.

A Desk that has an hourglass with gold sand, small house plant and 3 pencils laying on it.


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